Thank you for the feedback.
As mentioned from the beginning, we will take all feedback into consideration. We want to ensure our products meet our clients needs and wants and where possible, will adapt accordingly.
We are doing this to try and help the community and to make quality grow lights more affordable.
We are looking into better ways to package our lights to further protect them from damage during shipping. Weighing up the various options, costs, additional weight and so forth to see what would work best for both us and our clients. We can provide insurance for shipping if required, however we understand it would be best to not have to insure ones order.
We are working on some PPFD charts and will be including this with additional information with all of our lights once completed - we hope to have it all completed by the end of the month. We will also post it on our website and this forum for those who did not receive it with their lights.
We have made use of the push connectors for convenience, we have not experienced any issues while using them ourselves and have not heard of any of our clients experiencing issues either. This is something we will certainly consider though - doing more of a hardwired option for the wiring.
At this point in time, we do not have any plans on coating our diodes with a resin like some manufacturers do. All diodes will degrade over time with use. If this is something our clients want, then we will certainly take a look into it - just like the board with the additional diodes which we added to our stock due to demand from clients.
The power meter will be of more use once we publish our PPFD charts as they will include output at different power levels as well to help optimize power usage and efficiency.
The hanging wire provided is long, however there are multiple ways to use the hanging wire and some can lead to the hanging wire being short. Some even avoid the hanging wire altogether and simply make use of the rope ratchets. We will provide some pictures on a few ways to make use of the hanging wire and rope ratchets so our clients can decide on what the best method for them would be.